How do my clients install a Mobile App?


You can copy and paste the instructions below to help your clients install their Mobile Apps to a phone or tablet:

 

iOS & Windows Devices

1. Open the email sent by your photographer on your mobile device.

2.  Click the link in the email.

3.  Follow the on-screen instructions to open the link and add it to your home screen.


Android Devices

1. Open the email sent by your photographer on your mobile device.

2.  Click the link in the email.

3.  Follow the on-screen instructions to click the menu button and add the App to your home screen.


*On some Android devices, it is necessary to follow these steps:

1. Click on the Bookmarks menu.

2. Long press on the thumbnail image for the App.

3. Choose "Add to Home Screen."

* At this time, Android does not provide a way to know when the app is fully installed. Therefore, some Android users will see an "install" screen each time they attempt to open the app. While this cannot be disabled, it does not prohibit the app from working correctly once opened.