General ProDPI FAQs

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What mounting and texture options are offered through ProDPI?
 Mounting Options ProDPI currently offers 8 types of mounting for Photographic prints. Print mounting is a process where photographic prints are mounted to a substrate (matboard, styrene, foam, etc.) to enhance t...
Can I have my images color corrected with ProDPI?
Color Correction is an optional add-on when fulfilling orders with ProDPI through ShootProof. Color Correction can be added in the lab approval process for each order that you submit to ProDPI through ShootProof and the lab wi...
What are the boutique packaging options through ProDPI?
​ProDPI offers a modern style of Boutique Packaging that you can choose when submitting an order to ProDPI through ShootProof. Premium Packaging ($7.25) Packaging includes a 100% recycled kraft box...
What is the turnaround time for my ProDPI orders?
To view ProDPI's turnaround times,  click here . Please note that delivery times are not guaranteed and do not include holidays or transit times. ShootProof handles the customer service for all orders submitt...
How much is shipping with ProDPI?
  ProDPI offers three shipping options through your ShootProof account for each order.  For each client order, you will have the option for the lab to ship directly to your customer at the address provided at checkout, to you...
Can you tell me more about ProDPI?
The Logo Kamon is the Japanese term meaning “family crest”. Kamon designs date back to the Edo Period of Japan (17th-19th century). We are proud to showcase our family kamon in our logo. We have learned so much f...